Privacy Policy - DrainJet

Operator: MagicTeams - support@magicteams.ai
Last updated: 2026-10-11

1. Data we process

Only the values you or your AI assistant send in a tool call (fixtures affected, symptoms, home or pipe age, septic flag, cleanout access, recent heavy rain flag, floors affected, clog type, severity, what you already tried, recurring flag, service to price, city cost tier, after-hours, weekend, camera and trip-fee flags, quote details you type in: company names, prices, method, scope, camera, warranty days, licensed and insured flags, ETA hours, sewer-replacement and flat-rate flags, diagnosis, maximum wait, plan start date, household size, trees near the sewer line, garbage disposal, past main-line clog count, months to plan, your first name, preferred arrival window, extra questions and an optional phone number) and technical logs (timestamps, tool names, status and error codes). We never ask for a street address or GPS location. No accounts, no profiles, no cookies, no tracking.

2. How we use it

To compute the result you asked for, enforce rate limits, debug errors and prevent abuse. We do not use your data for advertising or model training.

3. Storage and retention

Computed per request, nothing stored: tool inputs and results are processed in memory and discarded when the response is sent. Technical logs are kept by our hosting provider for no more than 30 days, then deleted.

4. Sharing

We do not sell or rent personal data. Tool inputs and results pass through the AI assistant you use to call this service (for example Anthropic Claude, OpenAI ChatGPT or Meta Muse), which handles them under its own privacy policy. Our hosting and logging provider (Cloudflare) processes requests on our behalf under contract. We do not send anything to plumbers, drain-cleaning companies, utilities or lead networks. We disclose data only if required by law.

5. Your choices and rights

You choose what to send; names and phone numbers are optional. Request access, correction or deletion, or ask a privacy question privately at support@magicteams.ai. We respond within 30 days.

6. Children

This service is not directed to children under 13.

7. Changes

We will update the date above when this policy changes.

Privacy - Terms - Support